Florist Bloomsbury is proud to serve the local community with the highest standards of quality and care. As a trusted Bloomsbury florist catering to households and businesses nearby, we are committed to delivering only the freshest flowers, artfully arranged and carefully handled. Your satisfaction is always our priority, and our returns, refunds, and complaints procedures have been designed to give you complete confidence in every order.
We take great care in the preparation, packaging, and delivery of every bouquet. In the rare instance that your flowers arrive damaged or not as described, please notify us within 24 hours of delivery. To help us resolve the issue swiftly, we ask that you provide details of the concern and, if possible, a photo of the damaged arrangement. We are dedicated to making it right for you as quickly as possible.
We guarantee that our flowers are fresh and vibrant on delivery, reflecting our reputation as a reliable Bloomsbury florist. Our arrangements are expected to retain their freshness for a minimum of 5 days when cared for as advised. If your flowers begin to deteriorate within this period despite following care instructions, let us know. We are committed to offering you blooms you can trust for their beauty and longevity.
Your trust means everything to us. If your flowers are delivered damaged, fail to meet our freshness standards within the 5-day guarantee, or there is a significant error with your order, you may be eligible for a refund or replacement.
We aim to resolve all requests promptly so that your flower experience with us remains memorable for all the right reasons.
Should you have any complaints regarding your order, our service, or any aspect of your experience with Florist Bloomsbury, we encourage you to contact us directly. Please provide your order details and a clear description of your concern. Our customer care team will acknowledge your complaint within one business day and work diligently to resolve it to your satisfaction. We take every complaint seriously and view your feedback as an opportunity to improve.
As your neighbourhood Bloomsbury florist, we take pride in the relationships we build with our customers. Whether you are gifting a loved one, treating yourself, or brightening up an office space, we promise the same level of care and commitment to every bouquet that leaves our shop. Trust Florist Bloomsbury for fresh flowers, reliable service, and a returns and complaints process designed around your peace of mind.
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